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Five9 (FIVN) Stock Fundamentals, Analysis & Risk Signals

Health score, price, valuation, risk signals, and key metrics at a glance.

Five9
NasdaqGM•Technology•Software - Infrastructure
$34.08+1.06(0.03%)Pre-market
Market Cap
$2.60B
P/E
43.8x
P/S
2.2x
P/B
3.3x

Five9, Inc., together with its subsidiaries, provides intelligent cloud software for contact centers in the United States and internationally. It offers CX platform that delivers a suite of applications, which enables the breadth of customer service, sales, and marketing functions. The company's platform comprises AI agents, agent assist, workflow automation, AI insights, AI summaries, workforce engagement management, and revenue execution, as well as allows simultaneous management and optimization of customer interactions across voice, chat, email, web, social media and mobile channels, through our application programming interfaces. It also matches each customer interaction with an agent resource and delivers customer data to the agent in real-time through integrations with adjacent enterprise applications, such as CRM software, to optimize customer experience and enhance agent productivity, as well as offers software-as-a-service business model. The company serves customers in various industries, such as banking and financial services, business process outsourcers, retail, healthcare, technology, and education. Five9, Inc. was incorporated in 2001 and is headquartered in San Ramon, California.

D

How this company scores

WeakMetricSide Score: 68/100

Grade capped at D — Interest coverage below 1× (0.6x) — earnings cannot cover interest. Strongest: Cash & Earnings Quality (25/25); weakest: Balance Sheet & Red Flags (11/25).

Profitability12/25
Growth20/25
Balance Sheet & Red Flags11/25
Cash & Earnings Quality25/25
Strengths
Rising free cash flowRising earningsCash-backed earningsConsistent free cash flow
Grade capped at D
  • Interest coverage below 1× (0.6x) — earnings cannot cover interest.

Valuation vs. 5-year range

Today's multiple positioned against its own trailing range — a visual premium/discount check.

P/E · 43.8x5y range 19.8x – 229.9x
P/E 43.8x · near its 5-quarter median

Currently near its 5-quarter median.

P/S · 2.2x5y range 1.0x – 19.4x
P/S 2.2x · below its 20-quarter median

Currently below its 20-quarter median.

P/B · 3.3x5y range 1.4x – 64.1x

Watch items

Data-driven signals worth keeping an eye on across the last 8 quarters

High Risk

Margin Pressure

Red Flag

The company posted negative operating margins in recent quarters — core operations are unprofitable.

Price & Volume
Market Cap $2.60B

Metrics at a Glance

as of June 2026

Revenue & Profit

Revenue, EBITDA, operating income, net income, EPS, and shares

TTM Revenue
$1.20B
7Q
Q. Revenue
$312.44M
7Q
TTM EBITDA
$126.69M
7Q
TTM Op. Income
$56.31M
7Q
Q. Op. Income
$1.98M
2Q
TTM Net Income
$59.47M
7Q
Q. Net Income
$3.37M
2Q
EPS
$0.04
2Q
Shares Out.
$75.45M
2Q
$1.20B in TTM revenue grew 8.9% YoY, reaching $312.44M last quarter. TTM EBITDA of $126.69M and TTM operating income of $56.31M show growth is flowing through to the bottom line. TTM net income of $59.47M means revenue is converting into profit. Across the last 8 quarters, TTM revenue has risen for 7 consecutive quarters — an improving trend.

Margins

Gross, EBITDA, operating, and net margin trends

Gross Margin
53.4%
3%
EBITDA Margin
7.0%
2Q
Op. Margin
0.6%
2Q
Net Margin
1.1%
2Q
Op. margin of 0.6% is up 1.2% YoY — cost efficiency is improving. Net margin at 1.1% and gross margin of 53.4% show how much of each revenue dollar survives to profit. Across the last 8 quarters, operating margin has fallen for 2 consecutive quarters — a weakening trend.

Price Ratios

P/E, P/S, P/B, EV/EBITDA, FCF yield, and earnings yield

P/E Ratio
43.8x
81%
P/S Ratio
2.2x
18%
P/B Ratio
3.3x
17%
At 43.8x P/E, the stock trades above typical market levels — the market expects above-average growth. P/S of 2.2x and P/B of 3.3x provide additional context. Use the growth and margin sections to judge whether the multiple is justified. Over the past year, P/E is down 81% — a weakening trend.

Assets & Liabilities

Total assets, cash, debt, book value, and leverage

Total Assets
$1.83B
7%
Cash
$187.31M
9%
Long-Term Debt
$737.28M
7Q
Book Value
$784.80M
9%
D/E Ratio
0.9
8%
Debt/EBITDA
33.7
2Q
With $1.83B in assets and $737.28M in long-term debt, D/E is 0.9and book value is $784.80M — a conservative capital structure with a cushion to weather downturns. Over the past year, debt/equity is down 8% — a weakening trend.

Cash Flow

Operating cash flow, free cash flow, FCF margin, and earnings quality

Op. Cash Flow
$42.08M
2Q
TTM Free Cash Flow
$209.12M
47%
FCF Margin
17.4%
35%
FCF / Net Income
3.5
4Q
TTM FCF of $209.12M on $42.08M in operating cash flow. The FCF / Net Income ratio of 3.5x means free cash flow covers net income — earnings are backed by cash. Over the past year, free cash flow is up 47% — a weakening trend.

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· below its 20-quarter median

Currently below its 20-quarter median.